With Rimini Take care of™ for SAP, your IT workforce is totally free for digital transformation, cloud tasks, and delivering worth on the organization. We have now deep skills in supporting intricate computer software for example SAP purposes, and might handle and transform your existing ecosystem.
A patch is really a code-correction for a specific Edition of an SAP products. Support offers are a collection of one or more patches, and are launched over a schedule.
The SAP Protection Optimization Provider Portfolio is made to verify and improve the safety on the SAP units of consumers by pinpointing potential protection difficulties and offering recommendations on how to further improve the security of your programs.
trending content material which suggests in real-time which KBAs/SAP Notes are well-known with our shoppers.
Company Degree Reporting facilitates a periodic reporting on a variety of kinds of specialized indicators which might be relevant to the adherence in your unique assistance stage agreements (SLAs) in methods and organization processes of the Remedy landscape.
From its inception, SAP's Buyer Support has stood out for its expanded part further than bug fixes and concern resolutions. Day by day jobs include fixing tickets and resolving challenges, all geared toward maximizing purchaser company price, securing investments, and optimizing SAP functions. We are a proactive small business companion devoted to encouraging clients obtain their goals.
SAP once again sets the typical in shopper support innovation, with SAP for Me regarded for its AI-powered attributes, customized consumer knowledge, and seamless support services. Happy to become honored through the ASP!
Get pleasure from our considerable reporting abilities tailored to your needs, covering historic facts and serious-time statistics whilst making certain accessibility just for suitable stakeholders.
proactive support tips for every webpage - powered by AI and curated by SAP support for your application
The adjustment would not symbolize an increase in record costs for SAP support offerings. Afflicted shoppers and companions will likely be notified in accordance With all the respective locally agreed contractual stipulations. Browse the complete statement in English or German.
When you have any questions on these or other support subjects, be sure to tend not to hesitate to Call CIC.
The two merchandise get the job done collectively to deliver deep features. Customize your workspace, Establish knowledge-entry purposes, and Permit GLSU Verify your enter knowledge towards SAP learn knowledge prior to publishing. in opposition to SAP website master details ahead of posting.
"The connection Now we have with Sunrise feels a lot more just like a partnership than the usual shopper and provider dynamic. They've often taken our responses into account and long gone above and past to support us."
The chat transcript and the many attachments will almost always be captured and recorded as part of your scenario log, whether or not the challenge is solved promptly or not.